Terms and Conditions

These terms and conditions regulate the business relationship between you and us. By using our Web Site in anyway, or by buying from us, you agree to be bound by them. The terms do not affect your statutory rights. 

Registered Address

Frances Ind Est
Wemyss Road
Kirkcaldy, Fife

SC No 344806


In this agreement:

"Our Web Site" means the entire computing hardware and software installation that is or supports our web site.

"Goods" means any of the goods we offer for sale on our website.

"Content" means information in any form published on Our Web Site by us or any third party with our consent. 

Our contract with you

These terms and conditions apply:

- so far as the context allows, to you as a visitor to our website and
- in any event to you as a buyer or prospective buyer of our Goods.

All requests to order goods from Alan Santry shall be provisional and non-binding unless or until a "Confirmation of Order" e-mail has been sent to the e-mail address of the purchaser. For the avoidance of doubt a contract between the parties shall not be established until this takes place.

We may change these terms from time to time. The terms that apply to you are those posted here on Our Web Site on the day you order goods.

Goods advertised may not be available.


We will take all reasonable care to ensure that the specification and description of the product is correct at the time when the relevant information was entered onto the system. Although we aim to keep the website as up to date as possible, the information including product descriptions appearing on this website at a particular time may not always reflect the position exactly at the moment you place the order.

Right of Refusal

If your card issuer rejects payment for your order, goods will not be dispatched to you. We reserve the right to decline any order and in such cases a full refund of any payment made will be refunded directly to the purchasing cardholder’s card. 


Our prices are shown on our website and include VAT at 20%. Every effort is made to ensure that prices shown on the Alan Santry website are accurate at the time you place your order. If an error is found, we will inform you as soon as possible and offer you the option of reconfirming your order at the correct price, or cancelling your order. If we do not receive an order confirmation within 14 days of informing you of the error, the order will be cancelled automatically. If you cancel, we will refund or re-credit you for any sum that has been paid by you or debited from your credit/debit card for the goods. 

Information You give us

You agree that you have provided, and will continue to provide accurate, up to date, and complete information about yourself. We need this information to provide you with the Goods.


We strive to ensure that we have adequate stock of all items. Some items may, however, sell faster than we expect and although we will always try to get stock replenished, this is not always possible We will provide the most up to date information we have on availability and will do our best to ensure you get the items you wish. If an item is out of stock or is going to be delayed in any way then we will notify you via e-mail. You will always be emailed with the option to cancel if you would rather not wait. Alan Santry accepts no liability arising from our inability to supply goods due to lack of stock other than returning any payments which have been made by you.


  • We or our Content suppliers may make improvements or changes to Our Web Site, the Content, or to any of the Goods, at any time and without advance notice.
  • You are advised that Content may include technical inaccuracies or typographical errors.


The Liability of the Alan Santry in contract (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise, arising in connection with the performance of this contract shall be limited to the price paid for the goods. Under no circumstances shall the Alan Santry be liable for any form of indirect or consequential loss, costs or expenses as a result of this agreement or contract.


Alan Santry will take all reasonable precautions to ensure that details relating to you, your order & payment are kept secure in accordance with the requirements of the Data Protection Act 1998. Unless Alan Santry is negligent in exercising these responsibilities then Alan Santry shall not be held liable for unauthorised access to information supplied by you. Where you supply data relating to other individuals you will be deemed to have obtained their agreement to this information being released to us.